An AI concierge that answers for you
WiFi, check-in, restaurants, house rules: the AI knows your property and answers instantly, 24/7, in the guest’s language.
An AI concierge that answers in your place
WiFi, check-in, restaurants, house rules - the AI knows your property and answers instantly in the guest’s language. You have nothing to do.
Available 24/7
Your guests get an instant answer at 3am just as at 2pm. Zero effort on your side.
Automatic multilingual
French, English, German, Italian - the AI detects the language and answers naturally. No configuration.
It learns and improves
Every answer you approve enriches its knowledge base. The more it is used, the more relevant it becomes.
Smart escalation
When it is unsure, it forwards the question to you instead of inventing an answer. Zero risk.
Frequently asked questions
Yes, the AI concierge is included for free in every Lyvo plan, with no conversation limit.
It never guesses: the question is forwarded to you, and your validated answer enriches its knowledge base for next time.
The AI detects the guest’s language and answers naturally in French, English, German, Italian, Spanish and more than 20 additional languages.
Also worth exploring
Digital welcome book
WiFi, check-in, house rules and recommendations in a welcome book guests open with a QR code.
Learn more →Personalised TV display
Greeting, WiFi and services displayed on the property TV, synced with your bookings.
Learn more →Upselling and cross-selling
Early check-in, late check-out, hampers, transfers: offered at the right moment of the stay in the welcome book and on the TV, paid online, 0% commission.
Learn more →Bookable spaces and services
Spa, sauna, restaurant, bikes, parking: guests book your spaces by time slot from the welcome book, free or paid. You approve from the dashboard.
Learn more →Ready to offer a premium experience?
Discover our pricing and choose the plan that fits your needs.
View pricing