The digital welcome book for your properties

Replace the paper binder with a digital guide: accessible via QR code, multilingual and updated in real time from your dashboard.

Interactive Welcome Book

A digital welcome guide sent automatically before every stay. Your guests find everything they need: arrival instructions, access code, interactive map of nearby activities, and local weather.

  • Step-by-step arrival instructions: transport, route, access code, floor
  • Interactive map with nearby restaurants, activities and points of interest
  • Automatic delivery via a unique link before check-in
  • Works on mobile, no app to install - a simple link is enough
Lyvo Welcome Book on mobile - Services tab with bookable offers and experiences for the guest
Lyvo Welcome Book on mobile - AI Concierge with multilingual chatbot conversation open
Lyvo Welcome Book on mobile - home screen with property photo, greeting and stay dates

Smart local guide

Your guests automatically discover the best spots around your property: restaurants, activities, attractions. A personalised guide with no effort on your part.

  • Nearby restaurants and activities generated automatically
  • Photos, opening hours and reviews from Google Places
  • Ranking by distance and relevance
  • Drag-and-drop to customise the display order

Shop and Upsell - extra revenue

Turn every stay into a source of revenue. Offer paid services directly in the Welcome Book: early check-in, late check-out, airport transfers, welcome baskets. Your guests order in one click, you get paid without lifting a finger.

  • Early check-in, late check-out, transfers, gourmet baskets - all customisable
  • Built-in Stripe payment - the guest pays, you receive directly
  • Automatic offers before and during the stay to maximise conversion
  • Order and revenue tracking in the dashboard with margin per service

Frequently asked questions

It is the digital version of the welcome binder: a guide guests open on their phone via link or QR code, covering WiFi, arrival instructions, appliances, house rules and local recommendations. Always up to date, no reprinting.

Each property gets a secure link and a printable QR code. Guests open the book in their browser, with no app to install.

Yes. Content is displayed in the guest’s language: French, English, German, Italian, Spanish and Portuguese are supported natively.

Ready to offer a premium experience?

Discover our pricing and choose the plan that fits your needs.

View pricing