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Welcome Book digital

Le guide digital que vos voyageurs adorent

Remplacez le classeur papier par un guide interactif accessible sur mobile. Vos voyageurs ont toutes les informations en un clic, dans leur langue.

Guide local personnalisé

Restaurants, activités, transports - vos meilleures recommandations dans la poche du voyageur.

Météo & infos pratiques

Météo en temps réel, WiFi, règles de la maison, contacts utiles. Tout est là.

Chatbot IA concierge

Le voyageur pose une question, l'IA répond instantanément 24h/24. Inclus gratuitement.

Lyvo Welcome Book on mobile - Services tab with bookable offers and experiences for the guest
Lyvo Welcome Book on mobile - AI Concierge with multilingual chatbot conversation open
Lyvo Welcome Book on mobile - home screen with property photo, greeting and stay dates
Lyvo Welcome Book on mobile - AI Concierge with multilingual chatbot conversation open
Inclus gratuitement

Un concierge IA qui répond à la place de vous

WiFi, check-in, restaurants, règles de la maison - l'IA connaît votre propriété et répond instantanément dans la langue du voyageur. Vous n'avez rien à faire.

Disponible 24h/24, 7j/7

Vos voyageurs obtiennent une réponse instantanée à 3h du matin comme à 14h. Zéro effort de votre côté.

Multilingue automatique

Français, anglais, allemand, italien - l'IA détecte la langue et répond naturellement. Aucune configuration.

Il apprend et s'améliore

Chaque réponse que vous validez enrichit sa base de connaissances. Plus il est utilisé, plus il est pertinent.

Escalade intelligente

Quand il n'est pas sûr, il vous transmet la question au lieu d'inventer une réponse. Zéro risque.

IA & Automatisation

Compatible avec vos outils.
Connecté à 9 PMS, 15 en cours.

Lyvo s'intègre avec les principaux systèmes de gestion pour locations courte durée, B&B et campings. Vos réservations se synchronisent automatiquement.

Smoobu logo

Smoobu

Connecté
Hospitable logo

Hospitable

Connecté
Lodgify logo

Lodgify

Connecté
Guesty logo

Guesty

Connecté
Hostaway logo

Hostaway

Connecté
BookingSync logo

BookingSync

Connecté

Votre PMS n'est pas listé ?

Contactez-nous - on l'ajoute en priorité

Everything you need to impress your guests

A complete platform to turn every rental into a premium experience.

Personalized TV welcome

Welcome screen with the guest's name, in their language, with WiFi, weather and local recommendations.

Automatic sync

Reservations sync automatically from Airbnb, Booking and Hospitable. Zero manual work.

Centralized management

One dashboard to manage all your properties, TV subscriptions and configurations.

How it works

Three simple steps to deliver a premium experience to your guests.

1

Sign up

Create your account, add your properties and pick your plan. Setup in less than 5 minutes.

2

Personalize

Configure the welcome screen: WiFi, house rules, local restaurants and activities. Everything syncs automatically.

3

Your guests enjoy it

Guests turn on the TV and see a welcome screen personalized with their name, in their language. No action needed on your side.

4.8/5

based on 47 host reviews

Recommended by

HospitableLodgifySmoobuHostfully

GDPR compliant

Hosted in Switzerland

4.8/5

127 verified reviews

We cut by 4 the time spent explaining the wifi and the coffee machine. Guests arrive, everything is already there in their language.
MD

Marie D.

Gîte owner, Provence

Guests find info in German without calling us in the evening. The chatbot answers before we even see the message.
SK

Stefan K.

Host, 12 properties, Bern

Onboarding in 20 minutes per property, responsive support. We equipped our 8 properties in a single weekend.
LR

Lucia R.

Property manager, 8 units, Lisbon

2,400+

properties equipped

−68%

fewer guest messages

12

guest languages supported

4.8/5

average satisfaction

Transparent pricing

Starting at

CHF 5.90 / month

3 plans with per-unit volume pricing. Annual -20%.

See all plans

No commitment. Cancel anytime.

Frequently asked questions

Everything you need to know before getting started with Lyvo.

How much does Lyvo cost per property?
Plans start at CHF 5.90/month per property (billed annually), with a free trial and no credit card required. The AI concierge chatbot is included at no extra cost. No setup fees, no commitment.
How long does it take to set up a property?
Expect around 5 to 10 minutes for your first property. Connect your PMS (Airbnb, Booking, Hospitable…), fill in the essentials (WiFi, check-in, check-out, local tips), and you're live. Reservations then sync automatically.
What languages are available on the guest side?
The Welcome Book and AI chatbot reply in the guest's language (auto-detected). French, English, German, Italian and Spanish are supported natively, plus 20+ additional languages through the AI.
Do I need any specific hardware (TV, tablet)?
No, no hardware is required. The Welcome Book is accessible via QR code on any smartphone. For the TV display, any recent Smart TV (Samsung, LG, Android TV) or a Fire TV Stick works out of the box.
Is guest data hosted in Switzerland or the EU?
Yes. Our servers are hosted in Europe (GDPR-compliant), with a Swiss hosting option available on request. Data is never resold or used for third-party marketing.
Can I try Lyvo for free before paying?
Yes, we offer a 14-day free trial with no credit card required. You get access to every feature, including the AI chatbot. No automatic activation at the end of the trial - you decide whether to continue.
How does Stripe billing work?
Secure payment via Stripe (card, Apple Pay, Google Pay, SEPA). Monthly or annual billing (2 months free with annual). Upgrade, downgrade or cancel anytime from your dashboard.
Does Lyvo integrate with my channel manager or PMS?
Yes. We support Airbnb, Booking.com, Hospitable, Smoobu, Hostaway, Guesty, Lodgify and more (iCal or native API). The full list lives on our Solutions page, and we regularly add new integrations.
What happens if I cancel?
You can cancel anytime from your dashboard, no fees, no questions asked. Your data stays available for 30 days (CSV export included), then is permanently deleted per GDPR.
Is there support in French and German?
Yes, our support team replies in French, English and German via email and live chat (CET business hours). Average response time: under 4 hours. A full help center is also available online.
Can I manage multiple properties from one account?
Yes, a single owner account manages an unlimited number of properties from one centralized dashboard. Volume discounts apply automatically from 3 properties onward.
Does the guest need to download an app?
Never. The Welcome Book opens directly in the browser through a QR code or SMS/email link. It's a progressive web app - lightning fast and still works offline once loaded.
How does GDPR compliance work?
Lyvo is GDPR- and Swiss LPD-compliant: explicit consent, right to erasure, data export, minimization. A DPA (Data Processing Agreement) is available on request for business customers.
What if I don't have stable WiFi at my property?
The Welcome Book works offline once loaded - guests can check WiFi info, check-in time and access codes without a connection. The TV screen uses the property's internet but falls back to essential info if connectivity drops.

Ready to deliver a premium experience?

Join owners who already wow their guests. Free signup, 5-minute setup.

Get started for free