Co-founder of Lyvo, hospitality and guest experience

Benoit is a co-founder of Lyvo. With a background in upscale hospitality, he brings hotel-grade service standards to short-term rentals. He writes about hospitality, guest experience and the property management business.

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All topicsWelcome bookGuest experience

AuthorAll authorsBenoit

July 26, 2026

Airbnb Welcome Book: The Complete 2026 Guide

Build an Airbnb welcome book your guests actually read: what to include, a 5-step method, sharing via link, QR code and TV. The complete 2026 guide.

welcome bookairbnbvacation rentalhosting

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March 9, 2026

Improve Your Airbnb Guest Ratings

Discover concrete strategies to boost your guest ratings on Airbnb. Cleanliness, communication, amenities: the Superhost playbook.

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March 3, 2026

Digital Welcome Book: Ditch the Paper Guide

The digital welcome book replaces the paper guide for your Airbnb rentals. Discover its advantages: always up to date, multilingual and interactive.

welcome bookairbnbdigital guide

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March 1, 2026

Personalized Guest Welcome for Rentals

Learn how a personalized welcome experience in short-term rentals improves guest satisfaction, boosts reviews and builds loyalty.

welcomeguest experienceshort-term rental

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